IBM Cloud Services Agreement US: What You Need to Know
IBM Cloud Services Agreement US is a contractual agreement between IBM and its customers in the United States, outlining the terms and conditions of using IBM cloud services. The agreement applies to all IBM cloud services, including IBM Cloud, IBM Watson, and IBM Bluemix.
As a customer, it is vital to understand the terms and conditions of the IBM Cloud Services Agreement US before you start using the services. Here are some of the key points to keep in mind:
1. Service description and access – The agreement defines the scope of the services and the access provided to the customer. It also outlines the service-level objectives and the performance metrics.
2. Service fees and payment – The agreement details the pricing and payment terms for the services. It includes the payment methods, billing frequency, and any discounts or promotions.
3. Service availability and maintenance – IBM guarantees the availability of its services and outlines the maintenance schedule. It also describes the process for scheduled and unscheduled maintenance.
4. Security and data privacy – IBM ensures the security of its services and data privacy of its customers. The agreement outlines the measures taken to protect customer data and any confidentiality obligations.
5. Intellectual property – The agreement details the intellectual property rights of both IBM and the customer. It also outlines the license granted to the customer to use IBM`s intellectual property.
6. Termination and suspension – The agreement details the conditions under which either party can terminate the agreement or suspend the services.
7. Liability and indemnification – IBM limits its liability for any damages caused by its services. The agreement also outlines the indemnification obligations of both parties.
In conclusion, the IBM Cloud Services Agreement US is a crucial document that outlines the terms and conditions of using IBM cloud services. As a customer, it is essential to read and understand the agreement before using IBM`s services to ensure compliance with the terms and conditions. By doing so, you can ensure a secure and reliable cloud computing experience with IBM.